Many large employers will use a phone screening interview to select candidates for a formal interview to be held in person. The phone interview may be focused on obtaining more details about your experiences and skills, or it could involve a number of behavioural-based questions.
If you are given a time for your phone interview, make sure you are able to be in a quiet space, free of disruptions. Some good tips for phone interviews include standing during the interview, as this will make it easier to speak clearly (like you would giving a presentation to an audience); have your resume and other documents with you for easy reference; and have a notepad and pen to record any important information.
- Treat a phone interview as seriously as a face-to-face interview.
- Do mock phone interview with a friend or family member
- Ensure your phone is fully charged and that you have good reception; a landline may be preferable
- Answer your phone in a professional manner.
- Take the call in quiet place, free from interruptions.
- Speak clearly and slowly and smile.
- Pay attention to the tone and loudness of your voice – be just as expressive as you would be in a face to face interview
- Have your resume and application handy but don’t be distracted by them.
- Have notes on the company and any questions you may want to ask
- Ensure that your voicemail message is professional.
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