Tag: Professionalism

An insider’s guide to professionalism

‘It takes 20 years to build a reputation and five minutes to ruin it. If you think about that, you’ll do things differently.’

Warren Buffet

Professionalism is defined as ‘the conduct, aims, or qualities that characterise or mark a profession or a professional person’ (Merriam Webster dictionary). It’s about adhering to professional etiquette and ethics. It’s about you as a person rather than the position you are employed in. Your professionalism is judged by the way you behave and interact with colleagues and clients, whether you dress and present appropriately, your work ethic and level of competence, your communication skills, and your ability to accept personal responsibility for decisions and actions. Your professionalism can have a long lasting effect on your career.

7 ways to boost your professionalism

1. Work well with others and treat people at all levels with respect and dignity.

2. Show appreciation for help and meet your commitments.

3. Arrive on time to meetings and appointments.

4. Conduct personal business during your breaks and avoid using the internet to pursue personal interests at work.

5. Avoid using profanities and slang.

6. Dress appropriately.

7. Avoid getting involved in office politics.

You can start building your professional profile in your workplace by getting involved and taking advantages of opportunities. By letting people know who you are, what you are interested in, and through volunteering to do extra tasks, you can be seen as someone who is enthusiastic and a good team player.

‘You can’t build a reputation on what you are going to do.’

Henry Ford

 

Why email etiquette is important at work

Email is a great communication tool but it can have its pitfalls in a working environment where a professional approach is essential. For instance, you want to convey a friendly tone in work emails but you need to keep enough formality to remain professional and get the job done.

5 key points to keep in mind

1. An email may not always be the best form of communication.

Sometimes it can be better to discuss something over the phone or in person, and also more efficient and effective.

2. Email communication is not private.

Your email could be forwarded on to others inside or beyond your organisation.

3. Consider how and when to include others in email exchanges.

Think about when it is appropriate to use blind copy (BCC) and carbon copy (CC). Using CC is usually best to ensure you are being direct in your communication. However you might use BCC when emailing information to a mailing list to ensure recipients addresses’ are kept private.

4. There’s room for misunderstanding.

Your tone doesn’t always come through in an email so attempts at humour can be misconstrued and direct comments which lack a polite introduction can be perceived as rude.

5. Consider how you might be perceived.

Should you send non-work related emails to colleagues? Sending regular joke emails gives the impression that you lack professionalism (and have too much time on your hands!). Never forward chain emails or send inappropriate images.

Find out more…

Read 10 tips for better email etiquette

Discover the 5 Etiquette Rules That Still Matter Today

View a slideshare presentation on Business Etiquette and Personal Grooming

 

 

 

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